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Log In to cuci100 and Get Back to the Lobby

Your cuci100 account is where your wallet balance, active rounds, and payment history all sit — enter your credentials above to pick up exactly where you left off.

Touch 'n Go eWallet connectedBoost & GrabPay supportedMobile-ready lobbySecure OTP verificationFull wallet access on login
Explore the Lobby Read FAQ
cuci100 Log In to cuci100 and Get Back to the Lobby

How Your cuci100 Account Works

When you open a cuci100 account, the registration form asks for your mobile number, a password you set yourself, and basic identity details. After you submit, an OTP arrives on your registered number — enter it to confirm ownership and your account activates. From that point, every login follows the same two steps: your credentials

plus the OTP. Your account wallet holds your RM balance and tracks every deposit and withdrawal you make through Touch 'n Go eWallet, Boost, or GrabPay. If you ever need to reset your password, the recovery flow sends a fresh OTP to your registered number — no support ticket needed for standard resets. Keep your

registered number active; it is the single key to account recovery. Players in George Town and across Malaysia access the same lobby, the same wallet and the same account tools.

  • OTP Login Every login is confirmed with a one-time code sent to your registered mobile number, adding a second layer of identity check beyond your password.
  • Wallet Visibility Your RM balance, deposit history and withdrawal status are all visible the moment you land inside your account dashboard — no extra navigation needed.
  • Password Recovery Forgotten your password? The reset flow sends an OTP to your registered number. Verify, set a new password, and you are back in without contacting support.
  • Account Security Your account is tied to one registered mobile number. We recommend you never share your login credentials or OTP codes with anyone, including support staff.

Account

When you open a cuci100 account, the registration form asks for your mobile number, a password you set yourself, and basic identity details. After you submit, an OTP arrives on your registered number — enter it to confirm ownership and your account activates. From that point, every login follows the same two steps: your credentials plus the OTP. Your account wallet holds your RM balance and tracks every deposit and withdrawal you make through Touch 'n Go eWallet, Boost, or GrabPay. If you ever need to reset your password, the recovery flow sends a fresh OTP to your registered number — no support ticket needed for standard resets.

Open Your Account

Your details are encrypted for secure account access.

ACCOUNT HELP PATHS

Getting Help With Your Login

If your login is not going through — wrong password, OTP not arriving, or account showing a hold — there are a few routes to get it sorted. The fastest path is live chat, accessible from the login page itself without needing to be signed in. For account-specific matters that need document verification, you can reach us by email. Check the status of your registered number first before escalating; most login issues trace back to an inactive or changed mobile number.

Live Chat Available from the login page without signing in. Describe your issue — locked account, OTP not received, or credential mismatch — and the team will work through it with you.
Email Support For issues that need document verification or account identity checks, email is the right channel. Include your registered mobile number so the team can locate your account.
Self-Service Recovery The OTP-based password reset on the login page handles most access problems without any wait. It only requires your registered mobile number to be active and accessible.
LOCAL PAYMENT METHODS

Fund Your Account via Local Wallets

Once you are logged in, your deposit options appear directly in the cashier section of your account. Deposits made through Touch 'n Go eWallet, Boost, and GrabPay are processed through each app's standard transfer flow — open the wallet app, send to the account number displayed, confirm with your PIN, and the amount reflects in your cuci100 wallet. DuitNow and FPX online banking via Maybank2u are also available for those who prefer direct bank transfers. Withdrawals follow an identity verification step on first request; after that, the same wallet you deposit with handles your withdrawal.

Touch 'n Go eWallet Open your TNG eWallet app, transfer to the account number shown at cashier, confirm with PIN. Amount reflects in your cuci100 wallet after processing.
Boost Use Boost's send-money flow to complete your deposit. The cashier screen shows you exactly where to direct the transfer from your Boost app.
GrabPay GrabPay transfers work the same way — send from the GrabPay wallet to the number displayed, confirm the amount, and your balance updates in your account.
DuitNow & FPX Prefer online banking? DuitNow transfers and FPX via Maybank2u or CIMB Clicks are both supported options in the cashier for direct bank-to-wallet funding.
ACCOUNT SAFETY SIGNALS

How We Protect Your cuci100 Account

Account security at cuci100 is built around a few non-negotiable practices: OTP verification on every login, encrypted data transmission between your device and our servers, and identity checks before a first withdrawal is processed. We do not store your wallet app credentials — all e-wallet transactions are completed inside your Touch 'n Go eWallet, Boost, or GrabPay app, so your banking details stay with your wallet provider. Access to the platform depends on local law and is available in eligible regions.

SSL Encryption

All data passing between your device and our servers is encrypted. This applies to login, registration, and every cashier transaction you complete on your account.

Identity Verification

Before your first withdrawal is released, we verify your identity against the details on your account. This step protects your balance from being claimed by anyone else.

OTP Every Session

A one-time code goes to your registered number at every login — not just at registration. This means access to your account always requires your physical device.

Data Protection

Your personal details are held under our privacy policy. We do not pass your registered number or payment history to third parties outside of required payment processing.

Common Questions About cuci100 Login

These are the questions we hear most often about account access, login steps, and what to do when something blocks your way in.

Enter your registered mobile number and password on the login page, then key in the OTP sent to your number. Once confirmed, you land directly in the lobby with your wallet balance visible.

Check that your registered number is active and has signal. Wait about 60 seconds, then request a new code. If the OTP still does not arrive, contact live chat from the login page.

Yes. Use the password reset link on the login page. An OTP goes to your registered number; once verified, you set a new password and regain access immediately without a support ticket.

An account hold usually means identity verification is pending. Check your email for a verification request or open live chat — have your registered number ready so the team can locate your account quickly.

Your account works on mobile browser and desktop browser. Simultaneous sessions on multiple devices may trigger a security flag; if that happens, one session will be asked to re-verify with an OTP.

Inside the cashier, you will find Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX. Each method is available where local law permits; the cashier shows only the options active in your region.
Reference

cuci100 Login

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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