What Information We Collect and Why
When you open an account with us, we collect the details you submit at registration — your name, email address, contact number, and date of birth. When you fund your account through Touch 'n Go eWallet, Boost, or GrabPay, our payment processor records the transaction reference
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and wallet identifier so we can match deposits to your account and process withdrawals back to the same wallet. We also log device and session data — your IP address, browser type, and the pages you visited — to keep your account secure and to detect
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unusual activity. Where you use DuitNow or FPX as a transfer method, the bank reference number is retained for reconciliation. We do not store your full card or wallet credentials on our servers. Data collection and use is subject to applicable local law, and this policy
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applies to you where access is permitted under the law in your region. Players in George Town or anywhere else in Malaysia are covered under the same terms. We hold your data only as long as your account is active or as required by applicable rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.